GOOD TO
KNOW.

Brilliant Sounds accounts are currently for people 18 and older. Each event page lists its own age restriction. Bring a valid, government-issued photo ID when one is required.

Your tickets arrive by email after payment is confirmed. If you buy while signed in, you can also find them in My tickets in your account. For other purchase options, follow the instructions on the event page.

Ticket sales are generally final unless an event is cancelled or the event listing provides different terms. Read the complete refund policy.

We will update the event page and contact purchasers with the new details and available options.

Yes. Use the support form and choose Accessibility. Tell us which event and what would help; advance notice gives us more time to coordinate with the venue.

Many events are photographed or recorded. You can request help with a specific published photo through the support page.

Choose Booking or production on the contact form and include the proposed date, location, capacity, and type of production.

Open your account and turn off the relevant preference under Access & Updates. Important transaction or safety messages may still be sent when necessary.